CZSKEN
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Principles of Company Governance

Principles Of Company Governance

Quality Policy

This Quality Policy establishes the fundamental corporate values and objectives which the management of this company has committed to promote toward the fulfillment of the strategic vision and mission of the organization.

Vision of the Organization

To become a preferred provider of agency employment recruitment and recruitment outsourcing and create a long-term and mutually beneficial business relationship with our customers.  

Mission of the Organization

  • To provide our customers and candidates with pragmatic solutions for their recruitment needs, to the satisfaction of both parties.
  • To achieve the comparable level of quality, loyalty and stability of the temporarily allocated employees as achieved by the employees in the regular labour force.
  • To develop and support the possibilities of our customers for their own growth, through flexible solutions and sensible use of modern technologies when searching for employees with required knowledge and experience.
  • To enable each of our employees, both working for us and allocated with our customers, to do sensible work for a fair wage, regardless of whether their career ambitions are big or small.
  • To request relevant fee for provided services, to achieve adequate profit and continuously grow the value of the company for its owners.

I. Relationship to customers

Requirements and expectations – To meet the requirements of our customers under all circumstances, to exceed their expectations and to positively surprise our clients with the quality of our products and services. To listen to our customers carefully in order to analyse their needs and expectations.

Reliability – We fulfil the requirements and wishes of our customers in time and in expected and required quality.  We prepare our business offers and contractual relationships with respect to our capacity and in a way that enables us to always deliver what we’ve promised.

Efficiency – To deliver practical and simple solutions with a clearly defined benefit to our customers.

Cooperation – To closely cooperate and create mutually beneficial long-term relations. We are convinced that the best solution is always a result of shared work, sharing of experience and knowledge.

Credibility – To trust in the fair and honourable conduct of our customers, business partners and to also act in a way that would prevent them from distrusting our word.

II. Quality of services provided

Professionality – the principle of absolute professionality to be applied in all areas of our activities. To set ourselves challenging and realistic operational, business and financial goals and to create the conditions for the achievement of these goals.
Innovation – To ensure continuous prosperity of the company through the provision of high-quality consultancy and other services to our customers and their ongoing improving.

III. Integrity

We strictly obey the valid law, ethical principles and professional standards throughout all our operations. Under any circumstances, we adopt fair, objective, independent and fact-based approach and always act upon these principles. We tolerate no form of corruption or bribery.  

IV. Relationship with partners, providers and third parties

To demand the same responsible approach to the quality of provided services from our partners and suppliers as we have. We only choose partners and suppliers whose quality, professional qualifications, customer attitude and technical standards levels with our high demands and ensures the satisfaction of our customers.

To build long-term relationships based on mutual trust and respect with our partners, suppliers and other stakeholders.

V. Workers

Selection – The selection of own employees and employees who are temporarily allocated to our customers to be conducted based exclusively on their professional and personal abilities, without discrimination.
Development – To fully utilize and develop the creative potential; to care for continuous training and personal development of employees.
Motivation – through an appropriate personal motivation, support of open communication, by supporting the individual’s personality and improving the working environment, to create the conditions for the employees’ loyalty and their active participation in achieving the corporate goals. 

VI. Procedural system of organization management

With the use of the ISO 9000 range standard, to consistently implement the process management system (the Quality Management System – QMS) which is approached as an opportunity and a means to optimize all corporate processes and which provides the tools to its continuous improvement.

VII. Corporate responsibility

We actively promote the concept of social responsibility and business ethics with the aim to contribute to the development of society and improve the life quality of individuals and communities. We are aware of our responsibility towards the owners, customers, business partners, employees within our own labour force and temporarily assigned employees, towards our country we operate in and towards the civil society. We are socially responsible, we limit the impact of our activities onto our environment, and we regularly evaluate and reduce potential risks and help the needy.  


Environmental Policy

The management of this organization has committed itself, in keeping with the requirements of the ČSN EN ISO 14001 standard, to the minimization of the impact of its activities on the environment. This commitment is defined in the following points.

I. Adherence to legislative statutes

The fulfillment of legislative statutes in the area of environmental protection is an implied constituent of all activities of the organization at all levels of management.
The adherence of activities to legal and other requirements in the area of environmental protection is under constant supervision by an effective monitoring system.

II. Precautions and improvement of environmental quality

The organization analyses and manages its activities in such a way as to most effectively limit any negative impact on the environment with special focus on the following:

  • reduction in the consumption of resources (water, electricity, and other energy)
  • reduction of waste production
  • use of ecologically efficient materials, technologies, and devices

III. Communication

We inform our external associates, partners, and providers about our principles for environmental conduct, and we require of them the same approach toward the preservation of the environment, reviewing the responsibility of their conduct in this area.
These principles of communication include an open approach to information about environmental aspects of the organization, effective information exchange with other interested parties (the public, our business partners, organs of state administrations) and the consideration of opportunities for further improvement

IV. Accountability and increase of employee awareness

To educate, motivate and lead employees in keeping with the current state of scientific research to greater resourcefulness toward the environment, in the scope of work obligations fulfilled within the organization and without.
To increase employee awareness regarding the meaning behind environmental preservation, influence of activities practiced on the environment, and the possibility to contribute to minimizing their negative effects.

V. Environmental Management System (EMS)

In connection with our Quality Management System (QMS) and in accordance with the international ČSN EN ISO 14001 standard, to create an Environmental Management System (EMS) as the basis for fulfilling commitments to environmental policy and the ongoing improvement of the environmental profile of the organization.


Policy for Compliance with Human Rights

Preamble 
The Policy of Human Rights of our company expresses our respect to all human rights.  

This Policy is based on:   

  • UN Universal Declaration of Human Rights and International Conventions which form the International Charter of Human Rights;
  • Declaration on Essential Principles and Rights of the International Labour Organization.

Purpose
The Policy of Human Rights of our company establishes the principles for our activities and conduct in terms of human rights.

Scope 
This Policy applies to all employees of our company, as well as the employees of our filial and affiliated companies. We also require the compliance with this policy from our subcontractors who work in our premises. Also, we enforce this Policy with all our suppliers and subcontractors. 

This Policy summarizes the aspects of human rights from other policies and guidelines of our company. When implementing this Policy, we adhere to the law of the countries we operate in and we pledge to comply with all of these laws.

Forced or Involuntary Labour
We use neither forced nor involuntary labour of any type (for example, forced labour, involuntary labour, labour of unqualified persons or involuntary labour of prisoners); the activities are voluntary.

Child Labour
We use no child labour. The expression “child” applies to any employed person of under 15 years of age (or, respectively, 14 in countries where permitted by law) or any person who has yet not achieved the age requested for the completion of compulsory education or any person who has yet not reached the age as required by law in the respective country, whichever of the options is the highest. We support the legally approved schedules of apprentice centres which comply with all legal acts and regulations concerning such apprentice centre schemes.  

Rewards and benefits
We comply with all relevant laws and regulations concerning wages and working hours, including the minimum wage, overtime labour, piece rate and other elements of wage and we will provide all the benefits as required by law.

Non-discrimination 
We never discriminate applicants when hiring and employing employees due to their race, religion, age, nationality, social or ethnic background, sexual orientation, sex, sexual identity, marital status, pregnancy, political opinions or disabilities. 

Respect and Respectable Conduct
We treat each employee with respect; we use no corporal punishment, threat with violence or other forms of physical violence or harassment. 

Freedom of Assembly
We respect the statutory rights of employees to assemble or not to engage in employee organizations including the union organizations. We create favourable employee conditions and maintain effective programmes of communication with employees as a tool to develop positive relationships with employees.

Health and Labour Safety 
We provide safe and healthy workplace for our employees, in compliance with all relevant laws and regulations. In compliance with these obligations, we implement effective schemes which include the protection of lives, inspection of events, chemical safety, ergonomics etc., and we provide the same standards in terms of health and labour safety in all promises we provide to our employees. We have implemented control systems in order to comply with these requirements.  

Environmental Protection   
We conduct our activities in a way which protects the environment. We comply with all relevant law, regulations and standards concerning the environment, such as requirements on the handling and disposal of chemical products and waste, recycling, handling and disposal of industrial waste water, management of air-borne emissions and compliance with all licences and reports concerning the environment. We have implemented control systems in order to comply with these requirements.  

Laws, including Regulations, and Other Legal Requirements 
We comply with all relevant laws and regulations at all places where the supplier conducts his business. 

Ethics
We always proceed in compliance with the ultimate ethic principles. We adhere to all legislation regarding bribery, corruption and illegal business practices. We make neither offers nor promises, we conduct no payments or gifts (be it a monetary amount or any valuable), direct nor indirect, in favour of anyone, in order to influence or convince anyone to influence a decision in favour of our company, our filial or affiliated companies nor anyone else.


Ethical and Ethnical Policy

Our company:

  • Strictly complies with all effective laws of the Czech Republic, all liabilities emerging from international agreements which the Czech Republic has joined, as well as all professional standards and ethical principles. Additionally, our company has its own Code of Ethic Values which governs the standards of conduct and activities of the company and its employees.
  • Tolerates no form of corruption or bribery.   
  • Consistently respects the rights of employees.
  • Supports the equality of opportunities and fair treatment of its employees, regardless of the colour of their skin, race, nationality, social background, possible handicap, sexual orientation, sex, age or political and religious beliefs.
  • Respects personal dignity, privacy and personality rights of each individual.